Kelly began her journey with Bridge Care eight years ago as a community care worker. In 2009, she assumed the role of Quality Assurance Manager. This involves visiting new service users, completing assessments and reviews, as well as performing staff observations and spot checks. She is also part of the ‘on call’ duty team and provides staff training. Truly a multi-tasker, Kelly says, “my role is really challenging but offers infinite variety and is very rewarding. I am never bored! I particularly enjoy meeting service users and their families , Kelly holds an NVQ Level 3 Qualification in Health & Social Care.
Linda has been part of the team at Bridge Care for 14 years. She joined as part-time Office Manager and moved to the role of Operations Manager in 2009 after gaining her Registered Manager’s Award. Her job involves overseeing the operational side of the business, as well as being responsible for staff recruitment and training. She is also part of the team providing an ‘out of hours, ‘on call’ service.
Linda says, “my job is always challenging and varied and I have a real commitment to the service we provide in the community”.
Gail Jarrett founded Bridge Care Services in January 2000 after she returned to the UK from Canada after a 30 year absence.. From small beginnings (one client, two members of staff, working from her home), the company has steadily grown into the operation it is today. She has 30 years management experience, the latter 16 in the field of social care. Gail often says she would like to retire but she is still very committed to providing quality care to all our clients and to the development of Bridge Care Services and its staff. We don’t think retirement will be happening just yet! Gail has a community rehabilitation practitioner qualification from Canada and a Registered Manager Award.
Sonia joined Bridge Care Services as Office Manager in 2008 and really enjoys her role. Her duties include invoicing, payroll and general administration. Sonia holds a NVQ Level 3 Management Award.
She says, “I enjoy the many conversations I have with clients …. it is very rewarding when you feel you have made a difference – sometimes by just being on the other end of the ‘phone. When someone needs you, It makes me SMILE”